Marketplace Terms & Conditions

<p><span style="font-size: 18px;">Our hotel reserves the right to pre-authorise credit cards prior to arrival. The charge of total cost takes place at the time of arrival except in case of cancellation in which the cancellation policy activates and different terms apply. Refundable Bed &amp; Breakfast Rate: This rate includes buffet breakfast and all applicable taxes. Non-Refundable Bed &amp; Breakfast Rate: This rate includes buffet breakfast and all applicable taxes. The total amount is charged upon reservation and the guest is not entitled to any refund at any given situation.</span></p><h3><span style="font-size: 18px;">Cancellation Policy</span></h3><p><span style="font-size: 18px;">For refundable rates: May-June &amp; Sept-Oct : In case of cancellation 7 days prior to the day of arrival, a 1-day charge will be applied. In case of No-Show 100% of the stay will be charged. July-Aug : In case of cancellation 15 days prior to the day of arrival, a 1-day charge will be applied. In case of No-Show 100% of the stay will be charged. For non-refundable rates: In case of cancellation the guest is not entitled to a partial or full refund.&nbsp;</span></p><p><span style="font-size: 18px;"><br></span></p><p><span style="font-size: 18px;">All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.</span><br></p>